Frequently Asked Questions

I just purchased a print, when will it be shipped?

Prints are made to order. The speed of your print depends on paper vs. canvas.

I do paper prints myself from my studio. I work on them twice weekly. Expect your print to go out within the weekly unless otherwise stated (i.e. if I am away from my studio).

Canvas prints are done at a local Vancouver Print Shop. Each print is printed then stretched then mounted then framed. This process takes 10-12 days. Expect your order to go out within 2 weeks. I will send you a shipping notification as soon as I have it.

Please email me if you need a specific timeframe and I will see if it is possible.

How do I buy your new painting you just posted on Instagram. I cannot find a link!?

First off... Thank you! There is no greater compliment to an artist than wanting to live with their artwork.☺ I am full of gratitude to collectors, like you, who have made it possible for me to paint full time and hone my work further.

There is a bit of work between painting and posting a painting as a product for sale. Often in the moment, I am excited to share the artist journey BEFORE the painting is available. I release paintings in collections, which allows me to batch the process of preparing and documenting my work for sale. To have first offer of new work, sign up for my newsletter.

Where can I see your work in person?

Currently I do not have a public location my work is displayed. Contact me via email to make an appointment at my home studio in New Westminster BC. Please let me know which painting(s) you are interested in so I can have them available on your visit. joanne@joannehastie.com

Original Paintings: If you want to see originals - let me know which one as I often store bigger originals in my storage unit and will have to go get them ahead of time. I can make sure the art you want to see is set up to view when you stop in.
Large Canvas Prints: These are made to order, there are several on display at United Strangers Coffee in North Vancouver, I highly recommend grabbing a coffee and browsing their shop. My favorite treat is their vegan ginger cookie.
Paper Prints: I print these myself in my studio. I can have them ready to look at when you arrive, or print them during your visit. Let me know which ones you are interested in.

Do you take on commissions?

At this time, I am not taking on commission projects. I have found running a print shop and making time to work on my own paintings, limit my time to do commissions, which often take much longer than regular paintings.

I will consider projects that are similar to my current body of work (North Vancouver & British Columbia trails). However I am very particular about the projects I take on. Please email me for consideration. joanne@joannehastie.com

Can I pick up my print in Vancouver to avoid shipping costs?

Although I paint North Vancouver scenes... I actually live 26km away in New Westminster, BC. So if you are willing to drive out to New West, you can pick up. Email me to set up an appointment or simply select "pickup" when you are checking out on the website. I will then send you an email with address & details of where to park.

How do I frame my print?

There are so many ways to frame your print. Where do I start? Oh wait... I created recommendations all about framing here:

Framing Recommendations

Wait, are you the same Joanne Hastie that does robot art?

Yes! That is me! It was getting confusing to merge my tech art with my landscape (more traditional) art. So I've moved my abstract work to a website called "Painting Variables".

Can I buy your robot code?

Unfortunately no.

My code is not in a state to be sold as I upgrade & change it every painting based on the goal of the next art piece. Because I am a self-taught Python coder, I would not be comfortable for your safety using my code - just in case the robot, your tools or art supplies got damaged and especially if you were hurt using my code! Likewise I code the robot based on my painting process, so the code feels very personal to my artistic process. I'm happy to answer questions regarding my robot and the process but for the foreseeable future I am only selling artwork not the process.

Is your question not here?

Email me at joanne@joannehastie.com, I look forward to hearing from you.

Thanks!

~Joanne

FAQs